Privacy Policy for Wplace Pixel

Introduction

Welcome to Wplace Pixel ("Wplace Pixel", "we", "our", or "us"). Wplace Pixel provides pixel-art tools and related services, including photo-to-pixel conversion ("wplace pixel") and pixel editing ("wplace paint"). We respect your privacy and are committed to protecting it. This Privacy Policy explains what information we collect, how we use it, and the choices you have.

Information Collection and Use

We collect the following types of data to provide and improve Wplace Pixel services:

1. Account Information

  • What We Collect: Name, email address, authentication identifiers, and any information you provide when creating or managing an account.
  • Purpose: To create and secure your account, provide support, and communicate important service notices.

2. Usage Details

  • What We Collect: Events such as uploads, conversions run in wplace pixel, edits made in wplace paint, error logs, and performance metrics.
  • Purpose: To analyze engagement, improve reliability, and optimize performance.

3. Device Information

  • What We Collect: Device type, OS, browser, locale, and approximate geolocation derived from IP.
  • Purpose: To optimize for compatibility, security, and localization.

4. Cookies

  • What We Collect: Cookies and similar technologies to remember preferences, authenticate sessions, analyze traffic, and detect abuse.
  • Purpose: To operate core features (e.g., sign-in), personalize experience, and measure product usage.

5. Payment and Billing Information

  • What We Collect: Billing details and payment method information processed by our payment processors (e.g., Stripe). We do not store full payment credentials on our servers.
  • Purpose: To process purchases, subscriptions, and refunds where applicable.

Data Storage and Security

We take security seriously. We apply encryption in transit (TLS), access controls, least-privilege principles, and regular reviews. However, no system is 100% secure; transmission and storage risks remain on the Internet.

Information Sharing and Disclosure

We do not sell your personal information. We share data only in these cases:

  • Compliance with law, legal process, or lawful requests by authorities.
  • Protection of our rights, users, or the public.
  • Service providers (e.g., hosting, analytics, payments) under contractual confidentiality and security obligations.

International Data Transfers

Your information may be processed and stored in countries other than your own. Where required, we implement safeguards for cross-border transfers.

Data Retention

We retain personal data only for as long as necessary to provide the services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type.

Your Rights

Depending on your location, you may have rights to access, correct, delete, or export your personal data, and to object to or restrict certain processing. To exercise your rights, contact us at the email below.

Changes to This Policy

We may update this Privacy Policy from time to time. If material changes occur, we will notify you by updating this page and, where appropriate, by email or in-product notices.

Contact Us

If you have questions or requests about this Privacy Policy or our data practices, contact us at:

Website: Wplace Pixel
Email: support@wplacepixel.com

By using Wplace Pixel, you consent to this Privacy Policy and agree to its terms.